Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Warranty

  • Our group of professionals will try their best to reply to your advice inquiries within up to 1 hour. If, however, the trouble you have stumbled upon requires the assistance of our Admin =Department,= we are going to send the ticket to the administrator on shift and will write a note to inform you.

  • Top quality support service

  • Expert Client Assist Service

  • We provide you with 24/7 tech support through a lightning fast ticket program included in your Control Panel. You’re able to e mail us anytime about any of the apps that come pre–installed on the virtual server, such as the chosen Linux distribution, the server administration panel and our in–house made Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Control Panel that is included cost–free with your VPS offers an incorporated knowledge base. There’s an assortment of detailed how–to tutorials and an array of step–by–step video guides that illustrate all the common site maintenance duties. You can view them by pressing the Help or Video keys in the upper right side of each Control Panel section.