1 hour ticket response
We are specialized in delivering a prompt and proper response to each tech support ticket submitted by a user. Our professional client support team members will review your issue and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average tech support ticket response time has proved to be twenty minutes.
A First–Rate Technical Support Service
Each member of our help desk team has lots of years of experience in the shared website hosting field and almost all of them have been with us for at least 5 years. They are all ready to reply to all your requests in the most efficient way possible.
An Easy–to–Navigate Help Section
In the Control Panel you will find an easy–to–browse Help section where you can find quick tips on how you can use our services. You can see the answers to your queries in our F.A.Q. database, see more info in the web hosting account management articles or check our step–by–step video tutorials.
