Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you’ll find a comprehensive Help Center section offering lots of help articles and frequently asked questions. They are contributed by our support team of competent techs. Simply type in your question and our clever platform will provide you with the best possible answer.

  • Top quality support service
  • How–To Videos

  • We have compiled a collection of instructional video tutorials that visually illustrate how you can rectify a common problem connected with your shared website hosting account. You will find the training videos in the Help Center.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 tech support service with a 1–hour support ticket response time guarantee. Our team of practiced technical support engineers will be available to you to answer all the questions that you might have. During non–peak times, an answer will be supplied within just twenty minutes.