Live Chat Support in Shared Website Hosting
We supply a live chat assistance service for all of the shared website hosting that we offer and we will help you with almost everything in real time. In case you do not have an account with our company yet, we will be able to give you more details about the packages in order to help you to select the most suitable plan. In case you are an active customer, we are able to help you with any billing or general matter and with plenty of common technical matters, for example an email address setup in a desktop email client. When you are unable to give us a call for whatever reason or you are in some country where we don't have a local phone number, the live chat will be the best way to contact us. Of course, some issues require more time to examine and test, which means that you'll need to open a ticket to our technicians, still, we're able to save you time and assist you with quite a lot of issues on the chat.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is designed for all of our future and active customers. If you're searching for a new website hosting account, you are able to chat in real time to one of our agents and get more details about our semi-dedicated servers so as to select the optimal plan for your websites. If you already have an account with us, we will be able to assist you timely with general, billing and 1st level technicalmatters. Although sometimes you will need to open a support ticket as there are situations that can't be resolved on the live chat, we'll be able to assist you with numerous standard tasks, for instance installing an e-mail account in an email client or redirecting one domain name to another. As a result, you'll benefit from timely assistance and you will save many hours.