Extensive Online Documentation in Shared Website Hosting
If you’ve purchased your first shared website hosting package from our company or have moved your website over to us, you’ll grow used to our services and our in-house built Hepsia Control Panel in a jiffy due to the fact that we have compiled a thorough knowledge base where you can find all the information that you will ever need – both general info regarding the hosting service as a whole and more concrete info about the different functions that you can use and the challenges that you may encounter. The articles are located in two places. The complete article collection can be accessed through the Help section of the Control Panel. You can read relevant articles about the different features in every section of the Control Panel as well. You can learn how to accomplish virtually everything, from enabling an .htaccess file to managing a mailing list, and all the articles offer step-by-step guidelines, so you’ll never become lost on account of an unclear text. Certainly, in case you face a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can contact our client service staff 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will permit you to access the detailed online support documentation that we have prepared for you. The articles feature general info about our hosting services, instructional guides about the different features that you can use, along with troubleshooting instructions that can help you repair common problems that you may stumble upon. The topics that we have included encompass pretty much everything, from uncomplicated things such as how to host a new domain in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the entire article archive can be accessed through the dedicated Help section.